Service department

    Selling hardware is half the job — keeping it running is the rest

    Our engineers service everything we sell and most of what we don't, whether you bought it here or not.

    What we do

    Complete IT support under one roof

    Laptop & desktop repair

    Chip-level and board-level repair, screen and keyboard replacement, hinge and body work, thermal servicing.

    Upgrades & migration

    SSD and RAM upgrades, Windows 11 migration, data transfer with zero loss and same-day return in most cases.

    Data recovery

    Recovery from failed HDDs, corrupted partitions, formatted drives and RAID arrays, with confidentiality assured.

    Networking & Wi-Fi

    Structured cabling, switches, routers, mesh Wi-Fi, firewalls and NAS setup for offices and campuses.

    CCTV & security

    IP and HD camera installation, NVR/DVR configuration, remote viewing and periodic health checks.

    Annual maintenance contracts

    Preventive visits, priority response, spare buffer stock and asset reporting under a fixed annual fee.

    Maintenance contracts

    Three ways to keep your systems covered

    Contracts are priced per system per year and scale down as the fleet grows.

    Comprehensive AMC

    Labour and standard spares included.

    • Quarterly preventive visits
    • Priority 24-hour response
    • Spares covered up to contract limit
    • Monthly asset & incident report

    Non-comprehensive AMC

    Labour only, spares billed at cost.

    • Half-yearly preventive visits
    • 48-hour response
    • Discounted spare pricing
    • Unlimited remote support

    Pay-per-call

    For small setups without a contract.

    • Onsite visit on request
    • Transparent per-call charges
    • 30-day repair warranty
    • No minimum commitment

    Turnaround

    What to expect when you hand over a device

    1. 01

      Diagnosis within 24 hours

      We inspect, identify the fault and call you with a fixed estimate before any work begins.

    2. 02

      Approval before spending

      No part is replaced and no charge is incurred without your written or verbal approval.

    3. 03

      Repair and testing

      Work is carried out with genuine spares, then the device is burn-in tested before handover.

    4. 04

      30-day repair warranty

      Every repair carries a warranty on the workmanship and the replaced component.

    Tell us what you need — we'll quote within 24 hours

    Single units, bulk orders, AMC contracts and institutional tenders across Vadodara.